Privacy policy

Last Updated: 09/2023

Introduction

MEERMIN USA LLC (hereinafter referred to as "MEERMIN USA LLC" or the "Provider") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website located at https://meermin.com (the "Website") to purchase footwear and related products. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: When you visit our Website and make a purchase, we may collect personal information such as your name, billing and shipping addresses, email address, phone number, and payment details.

  2. Device and Usage Information: We automatically collect information about your device and how you use our Website. This may include your IP address, browser type, operating system, and browsing behavior.

How We Use Your Information

MEERMIN USA LLC uses your personal information for the following purposes:

  1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.

  2. Customer Support: We may use your contact information to provide customer support, answer your inquiries, and address any issues related to your orders.

  3. Marketing Communications: With your consent, we may send you marketing communications about our products, promotions, and updates. You can opt out of these communications at any time by following the instructions provided in the messages or by contacting via our Help Center.

  4. Website Improvement: We use device and usage information to analyze and improve our Website's performance and user experience.

Text Marketing and Notifications

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 20 a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.

Third-Party Partners

We may share your personal information with third-party service providers to facilitate the following:

  1. Shipping: We work with third-party logistics partners (3PL) to fulfill and deliver your orders. These partners receive your shipping information to process and deliver your products.

  2. Payment Processing: We use trusted payment processors to securely handle your payment information. Your payment details are not stored on our servers.

Data Security

MEERMIN USA LLC takes the security of your information seriously. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the following rights concerning your personal information:

  1. Access: You can request access to the personal information we hold about you.

  2. Correction: You can request that we correct any inaccuracies in your personal information.

  3. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

  4. Opt-Out: You can opt out of receiving marketing communications from us at any time.

  5. Withdraw Consent: If we rely on your consent for processing, you can withdraw your consent at any time.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us at:

MEERMIN USA LLC
123 Mercer Street
New York, NY 10012
Contact Us

Changes to This Privacy Policy

MEERMIN USA LLC may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website.

By continuing to use our Website after such changes are made, you agree to the revised Privacy Policy.

 

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