Once you place an order on our Online Store you'll receive a confirmation email. Please note that for:

Main Collection orders: are shipped in 1-2 business days from ordering. As soon as your order have the shipped out you'll be notified!

MTO Orders: MTO orders have an estimated date of delivery listed on its details, review your MTO deadline. If you need more accurate data please contact us at info@meermin.es

First of all, we're sorry about that. Please drop us an email with your order reference and a picture where we can clearly see the wrong articles delivered, so we will be able to better understand the situation and provide you with a solution as soon as possible.

Please note that you can only modify/cancel your order before it has been processed and dispatched. In case your item/s has already been sent we cannot do any alterations to your order.

Upon receipt of the order, if you're no longer interested or you'd like to exchange them, you can return your ítem/s for an exchange or refund at this point. In case you're willing to return, please contact us in advance at info@meermin.es

In case you're interested in purchasing Meermin shoes in multiples (more than 10 pairs), send us an email toinfo@meermin.es. We will be happy to help!

We do not usually stock sizes smaller than 6UK and bigger than 12UK, however, we can make it for you, with no inconveniences or up-charge. Since it is not a common size, there is a waiting time of 45/60 days, payment has to be made upfront & the order cannot be returned/exchanged under no circumstances.

Setting up an account is not mandatory, but if you register, you will be able to enjoy the following benefits through 'My Account':

   ·   Track your orders and review past purchases.
   ·   Request your Return Authorization directly from your account.
   ·   Gain access to your ‘Wish List’.
   ·   Be notified when new products are available.
   ·   Save your addresses for faster shopping.
   ·   Modify your email & password.
   ·   Manage your account details and newsletter subscriptions.

If you have forgotten your password, visit the 'My Account' section, click on 'Forgot Your Password?' and simply follow the 'Password Reset' instructions. You will receive an email with instructions.

Not currently, but we are working on it!

Sorry! We are working on stocking it, please add your details at "Notify me" area on the model and size you like and as soon as we stock it we will contact you.

Firstly, we are sorry!. You can join the list to be notify as soon as model will be back in stock

No, Meermin does not offer sales or discounts at any period of the year.

Meermin's core idea is to produce & sell handmade, high quality welted shoes at a very competitive price, directly to the end customer, with no middlemen or retailers. This way we are eliminating the retailer mark up and transfer the savings to you.

We like to think that seasonal sales are included in our retail price, with a slight difference, that you do not have to wait for seasonal sales; we are keeping the same prices all year round. Our customers tend to confirm us that this is a point that provides confidence in the long term, knowing that the product purchased won't be on sale sooner or later, loosing its value.

We are not offering wholesale service, since our business is based in a retailer-less distribution strategy.

We prefer to sell our products directly to the end customer and be able to control the whole chain until the end customer.